Disappearing Images - Canon EOS M50

I have encountered a strange problem with the Eos M50. I take some pictures and the images load and are viewable on the card but when the camera is turned off and on again the latest images have disappeared. I am not sure if this is an issue with the camera or the memory card and the advise from Canon is just to remove and reinstall the battery and reset the camera settings neither of which have had any effect. any suggestions would be appreciated

I am wondering do you usually download your images somewhere or do you delete them? The reason I ask is that the Memory card - if you don't remove the images from it - will become full and unable to save any more images. They need to be downloaded to a larger Memory facility - like a computer - and your card formatted in the camera to clear the memory from all information.

Then your card could just be full and that's why it deletes the photos when you shut down the camera. The memory within the camera is really very tiny and may just be enough to show you a reduced image on your screen. If your computer is too old to use then what you have been doing is probably the only way to continue using the camera. I don't actually understand why you are enjoying doing that and having nothing to look at subsequently. If your computer has USB ports you could get an external disk and plug that in which would give you a place where you can save the images and look at them. You can buy external drives from around £40. If you are using Windows then the Windows Photo Editor would enable you to view them. You must be spending quite a lot of money on cards for the camera! Once they have been formatted you can re-use them and save yourself that money.

Quote:I will try it but I'm wary of transferring them to a pc because I did this on an old one and the computer died and I lost those files
It will be a safer option than the method you're using at the moment. A card could easily become lost, corrupted, etc.
I would copy them to your computer. Then, as Phil says, get yourself an external drive and use that for a further back-up copy. With the price of computer storage being so cheap these days, there's no reason not to.

Quote:the computer died and I lost those files
I'm a bit scared on your behalf. I always save my images in at least two locations to prevent them being lost or corrupted.
I would recommend getting two hard drives for photo storage. It can feel like a big investment without much return, but could be a life-saver in terms of keeping your photos safe.
For under £80 you could get two 1TB hard drives. I can help you with a few recommendations of places with a good price if you want.