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Help please Outlook Express

debbiehardy 16 363 United Kingdom
1 Sep 2005 3:33PM
LOL, know what you mean...doing a search right now...will check again in the morning...up early as children back at school now, thank goodness!
jeanie Plus
16 6.0k 6 United Kingdom
2 Sep 2005 1:30AM
Well, the kids are off your hands - have you managed to sort the problem out Debbie? (saw thread last night and just wondered)

debbiehardy 16 363 United Kingdom
2 Sep 2005 1:36AM
No, unfortunately they've gone. Hubby now tells me he installed a printer serve on my laptop whilst I was out. He didn't go into Outlook Express, but it does make me wonder whether that's anything to do with it.

I'd about 6 messages flagged for a response, but can't remember who from never mind what about lol!
jeanie Plus
16 6.0k 6 United Kingdom
2 Sep 2005 1:38AM
Oh heck. Hope that is not going to be expensive if they were to do with your business...
digicammad 17 22.0k 39 United Kingdom
2 Sep 2005 1:43AM
Not sure if this also applies to Outlook Express, but Outlook keeps the data in a file with the extension .PST. Do a search of your hard drive for files with this extension, you may find a couple. Double click on them to open them and hopefully one will contain your stuff.

Is it possible that archiving has been run? If so you should hopefully find a file called archive.pst which again hopefully will have everything in.

If you find a .pst file but it is the current empty one, take a look for .pst files in the recycle bin. If your file got deleted somehow recovering it from recycle will bring back your stuff.

Good luck.

debbiehardy 16 363 United Kingdom
2 Sep 2005 1:56AM
Cheers Jeanie - I'm sure the people concerned will be OK. It's one of those things I suppose.

I'm running the search now, Ian...thanks to all for your help.
stevenj 17 2.0k England
2 Sep 2005 2:15AM
.pst files only relate to Outlook unfortunately. If the .dbx files have gone, chances are so have your emails. Don't forget to check the recycle bin, which should have been included in the search be default.

One more thing you can try is to run scandisk/chkdsk (right click your hard drive in My Computer, and select Tools. This error checking will retrieve any lost files which may have got corrupt - including your emails.

Good luck,
nikon5700ite 16 1.8k
2 Sep 2005 2:26AM
Since nothing is ever lost from any computer*, however much fraudsters and child porno folk would like to think deletion works, the final solution is to find a forensic service if you are willing to pay to retrieve the lost messages.

*short of putting it on a commecial tape demagnitiser.
stevenj 17 2.0k England
2 Sep 2005 2:32AM
..or several commercially available applications (GetDataBack is one I've used successfully time and time again) can help retrieve data. But it depends how much you value your emails!
UserRemoved 16 6.2k 1
2 Sep 2005 2:32AM
Actual location of OE files:
C:\Documents and Settings\{USER}\Local Settings\Application Data\Identities\{9204CAF1-B83B-4133-B1D0-ABC479D0B1F0}\Microsoft\Outlook Express

If you search for *.DBX files, make sure you include System and Hidden files (it is an hidden system folder)
debbiehardy 16 363 United Kingdom
2 Sep 2005 3:12AM
Thanks for that - I have now located all the dbx files. The size of the files corresponds with the data having gone, so it does look like the emails are lost.

I'm putting it down to experience...I can remember most of the people I need to contact, so will just explain.

Backing up all other emails now, though!!

Thanks again to all the kind folks who've lent a hand

digicammad 17 22.0k 39 United Kingdom
2 Sep 2005 3:35AM
Just to confirm, did you search the recycle bin Debbie? Unfortunately of the file was overwritten rather than deleted it won't be in there but it's worth a try anyway.
debbiehardy 16 363 United Kingdom
2 Sep 2005 4:50AM
Hi Ian, yes thankyou - I generally keep it pretty empty so it was easy to search. Not there, sadly.

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