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I cannot view my 60D Movies

sandwedge Plus
12 2.0k 2 United Kingdom
31 Dec 2012 9:00PM
Do I need something on my PC to allow me to see my 60D HD Movies? I can get a still image and the sound but not a running video. I use Real Player.

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GazzaG2003 15 358 England
31 Dec 2012 9:23PM
I found that happened with my computer because the processor wasnt fast enough to run 1920x1080 at either 30/24fps (upgraded now) but as a workaround i used to convert (in real player) for ipad for example, processor handled that no problem and viewing wasnt a problem
lawbert 11 1.8k 15 England
31 Dec 2012 9:38PM
Apple Quicktime should fix it..The 60d records in.mov files and quicktime is the best player going for that file.Wink
EddieAC Plus
13 2.0k 2 United Kingdom
31 Dec 2012 9:42PM
This page of a Canon 60D review may be of interest. The paragraph just above the section outlining the 60D's video options states that H.264 compression adds the need for greater processing power.

This may be the problem you are having and could explain why you hear sound but only have a still picture. If your PC cannot finish processing one frame before the need to display the next one then you will get strange results. My Nikon D7000 records video in the same format and if I try to play it then I get very slow and jerky video and jumbled sound. This is because I only have a laptop with a 1.50GHz processor and 2GB of ram. I therefore convert a copy of my videos to a standard DVD size in MPG format. I will have to do this until I can buy a PC/Laptop capable of handling the processing power required and also add a Blu-Ray burner to my setup and the ability to play the discs on the TV.

You can try and close some of the processes in the task bar and any other windows that you may have open but depending on your system you will probably have to update your graphics card and add more internal ram if possible.
StrayCat 14 19.1k 3 Canada
31 Dec 2012 10:15PM
Also try Picassa.
Jestertheclown 9 7.7k 252 England
31 Dec 2012 10:27PM
I thought Real Player had died with the dinosaurs.
Have you tried 'Videolan?'
I don't know if it will do the trick but it does seem to play just about anything.

justin c 14 4.9k 36 England
31 Dec 2012 10:44PM
Windows Media Player will play your video files. Another option and a better one, in my opinion, is VLC player. Or, if you just want to review the video footage that you've shot and you have a decent HD capable television, just connect your camera with an HDMI cable and view them straight off of the camera. Viewing the video files this way will really show them at there best and depending on your tv, they should look far superior than when viewed on a much smaller computer monitor.
redsnappa 15 2.0k United Kingdom
31 Dec 2012 10:48PM
I'm surprised Quicklime is still available for windows PC's? I cannot recall the last time I had need to use it.
sandwedge Plus
12 2.0k 2 United Kingdom
1 Jan 2013 11:31AM
Thanks for all your help. I will try your suggestions and report back. Regards, John
DerekL 13 191 24 England
1 Jan 2013 7:10PM
Here is a link to a useful freebie converter which may help you.

Tip: Only download the Converterlite software, ignore requests for other downloads

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