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Ipad problem

KBan 13 502 4 United Kingdom
27 Oct 2012 2:32PM
Hi all, I bought an Ipad2 last week, set it up and downloaded a few free apps, then a few days later tried again.....Now all I get when I try to download is ........Cannot connect to Itunes store !

Any ideas on what the problem is please !!


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User_Removed 14 3.3k 4 United Kingdom
27 Oct 2012 2:46PM
Could be a connectivity problem. Can you get webpages?
KBan 13 502 4 United Kingdom
27 Oct 2012 2:52PM
Yes Chris no problem with the internet
GarethRobinson 11 1.0k 2 United Kingdom
27 Oct 2012 2:55PM
Try logging into itunes from your desktop to make sure your account is working.
KBan 13 502 4 United Kingdom
27 Oct 2012 2:55PM
I'll try Gareth
blackbird 11 159 15 United Kingdom
27 Oct 2012 3:25PM
Try doing a complete switch off
Newdevonian 5 466 United Kingdom
27 Oct 2012 5:29PM
Have you authorised your account?
KBan 13 502 4 United Kingdom
27 Oct 2012 5:55PM
Yes I did that and downloaded. Few apps
27 Oct 2012 7:05PM
Have you tried contacting a local apple store, or issuing a support e-mail to them directly?

I've never had an issue like that. But i may suggest doing a factory reset aswell after you have sync'ed all your stuff onto your computer itunes.

you may also want to check your time/date setting and various internet settings.

mdpontin 14 6.0k Scotland
27 Oct 2012 10:26PM
Have you tried looking here ?
KBan 13 502 4 United Kingdom
28 Oct 2012 11:05AM
Thanks everyone for their imput problem. Sorted apparently my credit card info was incorrect. Can't understand why I could download a few free apps in the first instance

Cheers again


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