ADVERTISEMENT
LUMIX S5 II - LIMITED OFFER - FROM £1699* GET FREE ACCESSORIES WORTH £££’S

Lightroom v11 and PS 2022 issue


flowerpower59 Avatar
9 Dec 2021 5:51PM
Since the October upgrade I am having a problem sending images from LR to PS for editing. I get a message saying "Image cannot be sent to PS because PS cannot be launched" or somesuch. This even if PS is already open. It will do it..........eventually......several minutes later. It's driving me mad. Any ideas anyone?
chase Avatar
chase Plus
18 2.5k 682 England
9 Dec 2021 6:58PM
Is everything up to date Fiona ?
Photoshop currently 23.0.2
Lightroom 11.0.1

Could be something to do with Lightroom preferences ??
flowerpower59 Avatar
10 Dec 2021 6:28AM
Yes, everything is up to date. Had a look at preferences and all seems to be in order (not that I really know what I'm looking for).
ST Avatar
ST 11 38 United Kingdom
10 Dec 2021 7:41AM
chase Avatar
chase Plus
18 2.5k 682 England
10 Dec 2021 11:44AM
Seems like this is a fairly common problem.
Nice linky.
Tianshi_angie Avatar
10 Dec 2021 12:07PM
I have found that I have to open all the programs with 'Administrative rights'. To do this Right click on icon/listing, and the menu that then opens will have three choices, 'more' - the middle choice , when clicked will have 'run as Administrator' which always works. There is a way of setting up all of the Adobe programmes to always run as Administrator but I have not been able to do this, updates I believe by Windows removes some settings.
Mstphoto Avatar
Mstphoto Plus
15 418 1 Scotland
11 Dec 2021 5:32PM
Yip, I'm having the exact same problem.
I've tried uninstalling/installing.
Opening PS before LR
Running as Administrator.
Nothing works!!

So annoying.
I edit in LR then save the image then open in PS
Shouldn't have to do this so something has happened in this upgrade that wasn't a problem before.

However, all is well on my laptop so I am assuming it is a desktop problem which is a few years old now.
I'm running WIN10, 16Gb RAM, i7 - Not sure if perhaps the graphics card is too old ???
Tianshi_angie Avatar
11 Dec 2021 10:24PM
I think if you open Photoshop first, then Lightroom and Bridge and always click on the icon so that you can open as Administrator it will work fine. PS has to be opened first and operated as Administrator. The other programmes must also be opened as Administrator. Always and every time I open this is the only way that Lightroon will then open an image in PS. There is a way to make PS open as Administrator as a part of its set-up, but I have never succeeded in doing this. I don't think Windows is influencing this process nor the RAM or the core processor.
ST Avatar
ST 11 38 United Kingdom
12 Dec 2021 9:36AM
Whilst this won't help anyone, I thought I should share my findings.

I've just checked on my Laptop which has the Adobe Photographers Package installed but it has never been used on the Laptop. I imported some raw files straight to Lightroom (Release 11.0.1 with camera raw version 14) from a card reader.
I then used the "Ctrl E" shortcut to send some of the images to Photoshop (23.0.2 release). I didn't have any issues with the transfer of the images to Photoshop. The laptop is running Windows 10.

My main PC also works as expected the "Ctrl E" shortcut works there too, it is also running Win10 with the same PS/LR versions.

However this morning when importing images into Lightroom it kept giving me a message that my usual drive that I download images to wasn't available and that the images would be downloaded to the Pictures folder on my C drive, why I don't know as the drive was available and working.
flowerpower59 Avatar
12 Dec 2021 9:43AM
When you say "click on the icon", where, which icon are you referring to? Having opened photoshop, I can't see/find any icon that does what you describe. Similar question for LR. Thank you.

I have now been through all the "solutions" in ST's link to no avail.
ST Avatar
ST 11 38 United Kingdom
12 Dec 2021 3:51PM

Quote:When you say "click on the icon", where, which icon are you referring to? Having opened photoshop, I can't see/find any icon that does what you describe. Similar question for LR. Thank you.

I have now been through all the "solutions" in ST's link to no avail.



The Icons for Lightroom and Photoshop should be on your desktop see image below. You need to right click on them to see the menu associated with them. The Run as Administrator is in that menu.

177532_1639324191.jpg
flowerpower59 Avatar
13 Dec 2021 5:30AM
Ah thank you. Will give it a bash Smile
Tianshi_angie Avatar
13 Dec 2021 2:29PM
The icons will be where you put them and you must click on the icon before you open. This opens the programmes as 'the administrator' which is, for me, the only way that I can use the 'Edit in Photoshop' from Lightroom. When I download the updates to these programmes the Lightroom icon does always appear on my desktop but Photoshop I open (using the right click and 'Open as') from my listed programmes. I suspect that Photoshop appears in my listed programmes and not also on my desktop because it has always been there long before I had Lightroom or used Bridge. And because I have my Desktop arranged so that I know wherevery thing is I do not wish it to change.

But wherever the icon or the listing is placed that is not relevant. What is relevant is, that right clicking, either on the listing or on the icon, will enable all of them to open as Administrator if you choose it from the drop down menu.
Mstphoto Avatar
Mstphoto Plus
15 418 1 Scotland
14 Dec 2021 8:23AM
None of these options work for me this is why I'm now convinced, in my case, its a hardware issue Sad
flowerpower59 Avatar
14 Dec 2021 11:12AM

Quote:None of these options work for me this is why I'm now convinced, in my case, its a hardware issue Sad


I wouldn't give up. I have a tecky friend who is sure it is an Adobe bug and will be sorted out one day. Fingers firmly crossed.

Login

You must be a member to leave a comment.

ePHOTOzine, the web's friendliest photography community.

Join for free

Upload photos, chat with photographers, win prizes and much more.