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lost serial # for CS2

tepot 13 4.4k United Kingdom
8 Apr 2012 7:01PM
I just upgraded from vista to windows 7, and am loading back my software programs, well a while back i moved my photoshop disk from it's paper sleeve to a plastic one thinking it'll be better protected, i threw out the paper sleeve, guess what was written on the paper sleeve.................yep, the serial # which i need to activate the program!

I don't think there is much point in calling adobe since i have no proof my version is a legitimate copy without a serial number, so they probably won't help me, has anyone been as stupid as me and done the same thing and what did you do to get around the problem.

is there a solution or am i fu*k*d?


p.s i suppose the only upside is that i have CS2 which is no longer available and if i buy another version it will be CS5 which has more features that i may or may not need!

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janeez Plus
9 1.8k 8 United Kingdom
8 Apr 2012 7:11PM
If you registered with adobe when you loaded it first then they will have your email address so it may be OK
cats_123 Plus
14 4.8k 28 Northern Ireland
8 Apr 2012 7:12PM
did you re-format your hard drive? if not try running Belarc advisor...it picks up licence details
tepot 13 4.4k United Kingdom
8 Apr 2012 7:16PM
I never register if i have a choice so no i didn't, i formatted the hard drive during the installation so it'll all be gone.

Dave_Canon 11 1.4k United Kingdom
8 Apr 2012 8:13PM
I always record a copy of these numbers and store them in an encrypted file with my various passwords. Another tip if you are moving Photoshop or uninstalling for whatever reason is the be sure to deactivate Photoshop first. You can only have two activated copies at any one time but you can have more copies installed if the excess are deactivated. This can be useful if you need to use another computer for a temporary period.

User_Removed 8 4.6k 1 Scotland
8 Apr 2012 8:16PM
If you Google for a serial number you will probably find some. You may have to try several before you find one that works and you may find that, although it will activate your copy, it won't let you register - so you will need to pay for a full version rather than an upgrade if you ever decide to move up to the newest version.

This could be the time to cut your losses and move over to Lightroom (plus, if you really need it, Elements 10).

Jestertheclown 9 7.7k 252 England
8 Apr 2012 9:08PM

Quote:If you Google for a serial number you will probably find some.

I'll probably get shot for saying this but keygens are easy to find.
Problem is, CS2, whilst it's an excellent bit of kit, it's a bit long in the tooth now.
EddieAC Plus
13 2.0k 2 United Kingdom
8 Apr 2012 9:27PM
Do you still have the box, maybe with the receipt still inside?

One option is to contact Adobe. You will need to provide proof of purchase.

The following is a quote from another site to the same question...

Quote:However lets say that you have indeed lost it, you can obtain a new one by calling the customer service, btu in ordr to get a new one, you have to send in proof of purchase, scan of box, scan of cd cover and CD.

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