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DavidLaverty 12 833 Northern Ireland
12 Jun 2022 12:23PM
Anyone else wish MPB would revert to their original format, the new one is terrible, too many clicks to find what you are looking for and their search engine just does not work for some items.
Carabosse Plus
20 43.7k 270 England
12 Jun 2022 1:11PM
The search does seem rather hit and miss.
SteveAitch 5 85 United Kingdom
12 Jun 2022 3:50PM
I get a Redirection error page whenever I try to get to it, including the line:
"This problem can sometimes be caused by disabling or refusing to accept cookies."
If it doesn't clear up, they may have lost a customer.
SteveAitch 5 85 United Kingdom
12 Jun 2022 4:35PM
Hmm, tried going via the ad on one of the review pages. Works from there. Odd.
Mike_Smith Plus
15 1.0k 2 United Kingdom
12 Jun 2022 9:05PM
Totally agree, the new layout is terrible, the previous one was spot on. I sent them a message about it
DavidLaverty 12 833 Northern Ireland
12 Jun 2022 9:39PM

Quote:Totally agree, the new layout is terrible, the previous one was spot on. I sent them a message about it


Yes Mike so did I, dunno how they are going to sell more kit with this layout
mpbcom 4 8
15 Jun 2022 3:18PM
Hi all,

I wanted to drop in and say thank you for taking the time to make this thread - we appreciate the really helpful feedback at this very young stage in our new site's life!

I'd like to help as well with a few of the points - clearing your browser's cache (and if that doesn't work, cookies) has fixed any 404 or 'too many redirects' problems so far.

Also, we know the new search is functioning a little... funky... at the moment and our dev team is working super hard to quickly learn and improve on this aspect so do bear with us as we continue to tune the engine under the hood.

Please, can I ask for any and all other feedback you can offer as well here? We've been working on the new site for years but even so, only customers will find the things we missed so your comments are extremely valuable to us!

~Jamil


mpb.com - Buy & Sell Used Photo & Video Equipment

Carabosse Plus
20 43.7k 270 England
15 Jun 2022 3:32PM
Good to hear from you Jamil. 👍

The search function definitely does not work as well as before. Even the likes of Google picks up stuff you have in stock when your own search facility pulls up no results.

That is quite a problem and you may want to prioritise it for investigation.

MPB's search used to work fine.
DavidLaverty 12 833 Northern Ireland
17 Jun 2022 2:02PM
The amount of times I have clicked on an item and accidentally added it to basket because the add to basket icon is over the image.
DavidLaverty 12 833 Northern Ireland
17 Jun 2022 2:10PM
Product images are very small also compared to the zoom function on the old format
mpbcom 4 8
28 Jun 2022 9:15AM
Update: info received here has been passed on, especially image: zoom and click effect! Thanks and do be sure to drop anything you notice about the new experience in here for us

~J
DavidLaverty 12 833 Northern Ireland
30 Jun 2022 8:15PM
Links to stock alerts do not work, just brings you to the home page.
thewilliam2 6 1.6k United Kingdom
4 Jul 2022 10:21AM
The new website is more difficult and time-consuming to browse so I no longer bother to visit!
Niknut Plus
13 3.6k 82 United Kingdom
4 Jul 2022 10:59AM
Bring back the old system !!....so easy to use & navigate !!!!!!!!.
DavidLaverty 12 833 Northern Ireland
4 Jul 2022 12:17PM
Have to agree with the above 2 comments, more difficult and time consuming to use. Simple fix would be to return to the original webpage format.

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