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My first experience of MPB!

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saltireblue Avatar
saltireblue Plus
13 14.5k 88 Norway
6 Jan 2022 6:28PM
Put in my first order with MPB on Christmas Eve, late in the day - and no, alcohol was not imbibed before the buying processWink).

Used the link from here on ePz to get to their site.

Item was sent on Wed. 28th, the first day they were open after the long weekend.
I should add that this was an order to their EU department as I live in Norway.
So, item dispatched on first possible day after the break. Courier was DHL to Norway, then Norwegian postal services from there. No idea why DHL didn't finish the job themselves, but it didn't result in any delays as far as I can see.
Collected said item from my local post office on Monday it having left Germany on Thursday. Needless to say it was not processed during the new year weekend. (We don't have days in lieu here in Norway so Monday was a normal workday.)

The item's condition was exactly as described and could not have been packed more securely than it was.
All in all a very good first experience.
Just sayin', like...Grin
cats_123 Avatar
cats_123 Plus
19 5.2k 31 Northern Ireland
6 Jan 2022 6:49PM
Only issue I had was when I was doing part exchange..DHL failed to arrive, but MPB were happy for me to post by Royal mail...

Otherwise, all the products have been excellent, as described...😁
saxon_image Avatar
6 Jan 2022 6:59PM
I've bought from and sold to MPB several times over the last 6 or so years and always found them a reliable company. Have also used WEX and Camera Jungle - both good and easy to deal with
SlowSong Avatar
SlowSong Plus
15 11.1k 30 England
6 Jan 2022 7:06PM
I've had nothing but great service from MPB. My only grouch is that i don't need to buy or sell anything at the moment, so won't be using them in the near future. Sad
But I'll be back .....
chavender Avatar
chavender Plus
12 578 2 France
6 Jan 2022 9:26PM
Bought and sold several items and always found them fair. They once upgraded my condition report and paid me extra!
SlowSong Avatar
SlowSong Plus
15 11.1k 30 England
6 Jan 2022 10:21PM

Quote:Bought and sold several items and always found them fair. They once upgraded my condition report and paid me extra!

Yeah, they did that for me too. Smile
franken Avatar
franken Plus
21 5.7k 4 United Kingdom
7 Jan 2022 8:48AM
I've not used them for a number of years and when I did, they were first class.
I may trade some gear in this year and they will be the ones to use.
chataignier Avatar
chataignier Plus
10 254 15 France
7 Jan 2022 9:05AM
I'm also a fan - have both bought and sold via MPB, their descriptions are always reliable.
Nigeyboy Avatar
Nigeyboy 15 1.1k United Kingdom
7 Jan 2022 10:12AM
Another thumbs up for MPB. I ordered a used lens late on Wednesday 22nd December - arrived at lunchtime Christmas Eve!!

cuffit Avatar
cuffit Plus
16 361 8 England
7 Jan 2022 10:16AM
Another happy customer here as well. Chris
peterjones Avatar
peterjones 21 5.2k 1 United Kingdom
7 Jan 2022 7:49PM
We are so lucky as photographers to have some great retailers who prioritise customer service e.g. MPB, Ffordes and Wex.
EddieAC Avatar
EddieAC 18 3.8k 2 United Kingdom
7 Jan 2022 9:49PM
I have bought from MPB a couple of times. They are good. I got my macro lens from them and it looked unused even though the site stated there was a few signs of wear around the mount (well I couldn't see it).

Their store isn't too far from my house and could be quite dangerous if I had the time and money to go there. Smile


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