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robertt Plus
17 151 United Kingdom
30 Dec 2021 6:44PM
Has anybody subscribed to nphoto magazine. I subsceribed o for 12 months on 24th September 2021 and you get a free Vanguard bag. It is now 100 days since and after 3 phone calls each one said they would see to it, still no bag. Has anyone actually received a bag ?.


robertt.
EddieAC 18 3.8k 2 United Kingdom
1 Jan 2022 5:15PM
I had a subscription a couple of years ago but I allowed that to lapse.

They may have a stock issue regarding the bag so a little bit of waiting may be required. I received a bag with my subscription. Mine arrived after around two months.

The pandemic and Brexit have both had their own effects on stock.
robertt Plus
17 151 United Kingdom
1 Jan 2022 6:16PM
Thankyou EddyAC. I will wait a bit longer.


robertt.
robertt Plus
17 151 United Kingdom
25 Jan 2022 7:30PM
It is over 120 days since they took the money still no bag. After 3 phone calls to Nphoto , each time they said they would see to it, still no bag. Then two emails to Future .com and no reply. I think I have been conned.

Robertt.
robertt Plus
17 151 United Kingdom
14 Apr 2022 8:01PM
It Is now `198 days and still no free gift from Nphoto magazine.
LenShepherd 15 4.6k United Kingdom
16 Apr 2022 7:51AM
Perhaps unfortunately for you - with this type of deal often the "free" item is "while stock last".
saltireblue Plus
13 14.0k 86 Norway
16 Apr 2022 8:37AM
Is this them on F'book?
You could always try leaving a comment, or even call them out about the issue...
robertt Plus
17 151 United Kingdom
16 Apr 2022 3:43PM
tHE MAGAzine is Nphoto. There is no mention of while stocks last. After 3 phone calls and lots of emails, Each time they said they would send it. The last email said it must have got lost in the post and it will be a fortnight. NOW STILL NO BAG.

robertt.
robertt Plus
17 151 United Kingdom
16 Apr 2022 8:34PM
Yes that`s them on Facebook. Satireblue.
robertt Plus
17 151 United Kingdom
6 Aug 2022 7:35PM
It is now over 280 days and still no bag, after loads of telephone calls and emails saying they will send it. No mention in the magazine about only till stocks run out. I paid extra for the free gift as well.Surely they can`t expect me to ever buy their magazines again.


Robertt
saltireblue Plus
13 14.0k 86 Norway
7 Aug 2022 11:01AM

Quote: I paid extra for the free gift as well.

If you paid more than you would have done without the 'free' gift, and if you paid by credit card, then take it up with the card company. Perhaps they can do something.

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