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puertouk 6 1.1k 17 United Kingdom
12 Nov 2012 12:39PM
Hi everyone, has anyone come across a company called Panamoz? There prices seem very low compared to others and they say all taxes and duties are paid.

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Coleslaw 12 13.4k 28 Wales
12 Nov 2012 12:41PM
From Hong Kong.
A lot of people on another website used them and gave good comments.
John_N2008 8 55 United Kingdom
12 Nov 2012 2:28PM
They're safe - they do kill second hand market prices though!
shagnasty 11 41
12 Nov 2012 4:39PM
Hi Stephen,

The usual cautions should apply. If it appears too good to be true, then it probably is.
From what I see on other forums these products come from Hong Kong, are classed as Grey Imports and have resultant warranty restrictions. In other words the goods have to be returned to Hong Kong in the event of a warranty claim. The value of "this bargain" then becomes negligible or a further cost. Generally if the goods are not of UK supply, the camera companies will not and cannot assist, other than offer paid for repair work.

Do your own further research before reaching a decision and taking a step that you then fully understand.

Hope that these thoughts help

Rgds Pat
widtink 5 406 2 Scotland
12 Nov 2012 5:20PM
Hi Stephen i bought a camera from a similar place (value basket) and got a very good deal , Stephen is right they are Grey imports but its a matter of whats right for you. If its any benefit i would use the company again.

Mike_Smith Plus
10 490 1 United Kingdom
12 Nov 2012 6:44PM
Both my uncle and cousin have recently bought macro lenses from them, very straight forward transaction with no problems. But they are obviously grey imports i wouldnt know how good the service would be if you had a fault within the guarantee period.
12 Nov 2012 6:48PM
I used them to buy a 60d because they were about 350 cheaper. Excellent delivery and communication. As other say though they are grey imports, so I don't know how you would go on with warranty, but for me I bought the replacement cover (about 8) so that if anything does go wrong they will just send me a new camera.
12 Nov 2012 6:49PM
Just to add, all taxes and duties are paid. According to their site, if you do have to pay anything they will refund you.
puertouk 6 1.1k 17 United Kingdom
12 Nov 2012 10:58PM
Thanks for all the feedback. I know that its a HK company, but I just wanted to know if they were OK to deal with, which appears, they are. Once again, many thanks
12 Nov 2012 11:02PM
Enjoy your purchase
widtink 5 406 2 Scotland
12 Nov 2012 11:20PM
we are all shareholders Wink

RCM 5 3
12 Nov 2012 11:40PM
Have used them myself several times now & have been v happy with the prices & service provided.

More to the point, I recently bought a 7D which developed an "error 40" (battery / electrical connection issue I believe). Panic. Emailed them & got v quick reply. Just had to post locally to an address in London not HK, and my shipping costs were refunded in any case.

Brand new replacement was delivered to my door within the week. Can't say fairer than that really.

(I had taken out the extra warranty cost of 10 or something though not sure if this made the difference or not in reality)

Having paid full whack for another camera from Jacobs - for the piece of mind & after sales service - shortly before they belly up, I know where I'll be directing my future purchases personally...

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