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Photoshop 'freezing'


Daffy1 Avatar
Daffy1 16 422 Ireland
6 Apr 2022 11:43AM
Pleas help me . When I'm blending 2 pictures in photoshop when I use the gradient tool photoshop the grinds to halt. I can't get out of Photoshop and I have to turn off my computer ! I uninstalled it and then installed it again still the same . How can I fix it ? Damian
Tianshi_angie Avatar
6 Apr 2022 3:29PM
The fact that it appears, from what you have said, that Photoshop actually freezes then I suspect, if that is the case, your PC may not have enough space to do what you have asked. Recent developments in all the Adobe software are pretty hungry for very fast processing speeds, large ram and an SSD. If you are combining two images that are themselves fairly large then it may be that your computer can't cope with the speed and size that PS CC demands. You could try using PS to downsize your image so that the material it is working with will be less hungry. If this then works the answer would be to upgrade your system. Or make your images smaller before you start working on them in PS. You can check on line what the recommendations are for a good work flow from PS CC - which to replace your system is likely to be expensive, or you can try resizing the images to a smaller size before you start. But I am sure that others have found their way round this without having to spend the earth. I must say that before I upgraded my laptop last time I went for a large Ram - 32GB, and the highest spec I could afford at the time as I could see that PS was getting hungrier and hungrier.
Jestertheclown Avatar
Jestertheclown 15 8.8k 255 England
6 Apr 2022 3:50PM
I wouldn't have thought that what you're attempting would be that demanding but I'll stand to be corrected.

Are you able to look at 'Task Manager' before it all goes wrong?

That'll tell you how hard, or otherwise, everything's working.
Daffy1 Avatar
Daffy1 16 422 Ireland
6 Apr 2022 3:57PM
Thank you for comment but I have new laptop with 32Gb of ram and a SSD drive. I delete a lot of pictures from my drive and see if that will help. Also I just 'focus stacked ' 6 images in layers in photoshop, no problem !!. Damian
Daffy1 Avatar
Daffy1 16 422 Ireland
6 Apr 2022 3:59PM
Where do I look for 'Task Manager' ?
Jestertheclown Avatar
Jestertheclown 15 8.8k 255 England
6 Apr 2022 4:04PM
Using Windows 11; I think Windows 10's the same; right click on the 'Windows' button and 'Task Manager's about half way up the drop down menu that'll open.
Daffy1 Avatar
Daffy1 16 422 Ireland
6 Apr 2022 4:36PM
What do I do then ?. I know nothing about 'Task Manager' !%
Jestertheclown Avatar
Jestertheclown 15 8.8k 255 England
6 Apr 2022 5:40PM
Click on 'Task Manager' from the drop down and a window will open upon which there will be a list of whatever processes are active on your machine and a figure, telling you, by percentage, how hard your processor, GPU etc. is working and how much RAM is in use.

Assuming that nothing's running constantly at 100% and/or your RAMS all used up, the chances are that your machine's not running out of resources.
Tianshi_angie Avatar
6 Apr 2022 7:23PM
Well done for upgrading your machine - PS certainly needs some large muscles to work with. I have an add-on external Drive (plugs in to the computer with a USB cable) on which I save all my photos, leaving the SSD drive as empty as possible for the computer to do whatever is necessary. External hard drives are fairly inexpensive - of course they can be expensive if you buy one with masses of storage space but it is very easy to add to if a smaller one becomes full. To open Task Manager press Ctrl + Alt + Del at the same time. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer. But that won't tell you why it keeps freezing, although it is a quicker and easier way to unfreeze it. What is the size of your photographs? And what format are you using when you try blending two images together i.e. Jpg, Tif, PSD? If you are using a format that PS doesn't recognise then that could cause it to stop working. It could also cause you very large files which are using up the 32GB ram that you have. There will be some cause it is just a case of tracking it down -Task Manager will show you if anything is using loads of speace but the fact that it is happening a lot and it is when you are blending two images is a suggestion to me that something is too big. Every layer you add will add more to the size of the unmerged/unflattened image. And that can only be a finite number before they need to be merged or partially merged.
Jestertheclown Avatar
Jestertheclown 15 8.8k 255 England
6 Apr 2022 8:31PM

Quote:If you are using a format that PS doesn't recognise then that could cause it to stop working.

Photoshop won't open a file type it doesn't recognise.


Quote:Also I just 'focus stacked ' 6 images in layers in photoshop, no problem !!.

I may be wrong but I really don't think your problem lies with a lack of resources.
jander01 Avatar
7 Apr 2022 10:10AM
According to the Adobe website the only version of photoshop that is compatible with Window 11 is "Creative Cloud 2022" .
Jestertheclown Avatar
Jestertheclown 15 8.8k 255 England
7 Apr 2022 12:41PM

Quote:According to the Adobe website the only version of photoshop that is compatible with Window 11 is "Creative Cloud 2022"

Presumably, that means Photoshop V.22?
Which gives me an idea!
Photoshop's currently on V23.2.2, so it should be possible to roll it back to V.22.
If doing so causes Damian's problem to go away, then it would seem that there's an issue with the latest version which was introduced at the last erm, update.
And before everyone jumps in and says that that can't happen; I solved a problem that I had with a particular version (it never went away) by reverting to the previous one.
Tianshi_angie Avatar
7 Apr 2022 1:41PM
I am using 23.2.2. and I am on Windows 11 and I am having no problems. (Except what I cause myself!Wink)

Actually just checked that and I am in fact using Windows 10. Sorry about that!
Tianshi_angie Avatar
7 Apr 2022 1:57PM
And just in case, there is a How-to-use-the-gradient-tool here - https://helpx.adobe.com/uk/photoshop/using/gradients.html
Daffy1 Avatar
Daffy1 16 422 Ireland
18 Apr 2022 5:23PM
Thanks Jestertheclown, I think the problem has been solved. I uninstalled V23 and installed the latest V22 and it seems to have cured my problem . (HOPEFULLY) Damian using Windows 10. The gradient tool is working now when I'm blending !!!!

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