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Problem with cursor colour in Photoshop


Draig37 Avatar
Draig37 16 252 United Kingdom
18 Jan 2017 12:33AM
Hi - my wife has Photoshop CS6 on and when the cursor is moved from a light area on the image to a dark area, the cursor which was dark on top of the light area does not change to a light one - meaning that she cannot see it when the cursor is on dark areas of the image.

However, on my version - it works fine going from dark to light and vice versa as it moves across the image.

We have tried re-setting preferences etc but still no joy
.
Can anyone help as I have trawled net with no success on this problem?

The only limited success was with re-starting Photoshop - not very efficient and I am hoping I cannot see the wood for the trees - TIA

many thanks

Dave
AnthonyM Avatar
AnthonyM 18 428 2 United States
18 Jan 2017 1:34AM
I guess a question would be, did it ever work? (same version of CS6 on each machine? Is one machine newer than the other?)

Try turning off (or on) use of the GPU.
I believe initial versions using GPU had some issues with drawing the cursor, especially at large sizes. I think I recall color issues as well like you're describing.
Draig37 Avatar
Draig37 16 252 United Kingdom
18 Jan 2017 1:58AM
Cheers mate. Tried all that and yes it did work before. Restarting solves it for a short while. Then it does it again at random times
AnthonyM Avatar
AnthonyM 18 428 2 United States
18 Jan 2017 3:09AM
Strange. Sorry to hear that. I hope someone else can be of more help than I.
Big Bri Avatar
Big Bri 22 16.7k United Kingdom
18 Jan 2017 7:37AM
In all my years using Photoshop I've never seen it change the cursor colour. I just tried it on CC and it has a dark cursor, which has a white outline,
Philh04 Avatar
Philh04 18 2.3k United Kingdom
18 Jan 2017 9:23AM
What are your settings in preferences for the cursor?
Tianshi_angie Avatar
18 Jan 2017 9:32AM
I too have never seen the cursor change colour - it has a black outline which doesn't show when on a dark screen but does show on a white screen. If you are using Windows then it may be their settings for 'Cursors' rather than PS. Top left on the PS screen there is a paint brush with a small arrow at the side. Right click on this and in the menu which appears click on 'Reset all Tools'. Occasionally the tools settings are corrupted - not sure why and I think it is better now in PSCC but it was very bad in CS6.
Philh04 Avatar
Philh04 18 2.3k United Kingdom
18 Jan 2017 10:30AM
It does, but depends on what tool you are using and the settings in preferences, if you have normal size brush tip or full size brush tip and have a painting tool selected then you will see a change as you pass over various shades in the image...
Dave_Canon Avatar
Dave_Canon 17 2.2k United Kingdom
18 Jan 2017 11:22AM
The cursor is white when over dark areas and changes to black over light areas. As far as I can remember, PS has had this feature for many versions now and I am not aware of this being in the settings but thought it was automatic. It is puzzling that some have this feature and others do not. I would have suggested that Dave tries the Adobe forum but noticed that he had already done so with no answer. I also found another post in Adobe which was similar but it had been removed. This does suggest that there is perhaps an obscure bug that only affects a few.

Even when the cursor operates correctly, I do not find it ideal. When in an area of tones that are just lighter than mid grey, the cursor changes to black but is very hard to see (a white cursor would not work either). I have often thought that it must be possible to automatically change the cursor to a bright complementary colour in these circumstances. I asked adobe for this at least 7-8 years ago and notice that at least one recent Adobe post raises this issue but no answer.

Dave
Philh04 Avatar
Philh04 18 2.3k United Kingdom
18 Jan 2017 11:45AM
In preferences if the painting tool cursors are set to 'Standard' or 'Precise' then they do not change when moving over different tones, if set to 'Normal Size Brush Tip' or 'Full Size Brush Tip' it will change when moving over different tones...
Draig37 Avatar
Draig37 16 252 United Kingdom
18 Jan 2017 12:46PM
Thanks everyone it is a conundrum. Both machines are set exactly the same.
Both on win 10 btw. And with all updates etc etc.
It is a real mystery.

Will go back and start all over again. As I said when CS6 is restarted problem is solved so there must be a solution in there.

Thanks again guys
Philh04 Avatar
Philh04 18 2.3k United Kingdom
18 Jan 2017 3:00PM
As a thought it may be an idea to trash the preferences file, it can become corrupt...

How to do it here...
http://creativepro.com/photoshop-tips-trashing-the-preferences-file/#
Big Bri Avatar
Big Bri 22 16.7k United Kingdom
19 Jan 2017 3:09PM

Quote:In preferences if the painting tool cursors are set to 'Standard' or 'Precise' then they do not change when moving over different tones, if set to 'Normal Size Brush Tip' or 'Full Size Brush Tip' it will change when moving over different tones...



It doesn't for me. The brush outline is black with a white border, and you see whichever bit stands out most again the background.
Philh04 Avatar
Philh04 18 2.3k United Kingdom
19 Jan 2017 3:20PM

Quote:It doesn't for me. The brush outline is black with a white border, and you see whichever bit stands out most again the background.

That is strange, I have just checked and it certainly does change, that is on a Retina Mac, but the OP is Windows, there must be something else that affects it, for the life of me I have no idea what.

Phil
Big Bri Avatar
Big Bri 22 16.7k United Kingdom
19 Jan 2017 3:36PM
I stand corrected! (well, I'm actually sitting).

Just got a big brush and as I move the cursor from the black side of an image to the white side, it's changing from white with a black border, to black with a white border. I've never seen that before.

I apologise for my poor eyesight Smile

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