PS update and graphics card conflict.

I upgraded PS to V 22.3 yesterday evening and I've found that settings for my graphics card; admittedly, not the latest and greatest, are, kind of, greyed out. [epzimg]88694_1615926952.jpg[/epzimg] That's the only setting now available to me. In PS's previous incarnation; V 22.2, all options, basic etc. are available, as is "Use OpenCL." Has anyone else found this? Is it Adobe's way of telling me that I need to upgrade my graphics card? Or is there a way around it? [i]If I have to buy a new graphics card, my machine will double in value![/i]

I upgraded PS to V 22.3 yesterday evening and I've found that settings for my graphics card; admittedly, not the latest and greatest, are, kind of, greyed out.





That's the only setting now available to me.

In PS's previous incarnation; V 22.2, all options, basic etc. are available, as is "Use OpenCL."

Has anyone else found this?

Is it Adobe's way of telling me that I need to upgrade my graphics card?

Or is there a way around it?

If I have to buy a new graphics card, my machine will double in value!

Have you tried updating your Graphics driver? Sometimes I think Nvidia get warning of upgrades from Adobe and they match the processor driver to allow a processor to work. Its worth a try otherwise you are probably looking at a new one. mine was updated a few days ago and is working fine.

Have you tried updating your Graphics driver? Sometimes I think Nvidia get warning of upgrades from Adobe and they match the processor driver to allow a processor to work. Its worth a try otherwise you are probably looking at a new one. mine was updated a few days ago and is working fine.

First thing I tried Angie, thanks. I've also trashed my preferences and rebuilt them.

First thing I tried Angie, thanks.
I've also trashed my preferences and rebuilt them.

Well, that didn't go very well. I reset the preferences on exit and the graphics card options worked the next time that I opened it but then it went back to the greyed out position with subsequent openings. I've also uninstalled and reinstalled PS several times. That also made no difference. It looks as if I'm stuck with using an older version, which does work, yet again. I'm going to seriously consider my options, I think. Photoshop has failed me a few times with recent, so-called, upgrades and my subscription is up for renewal quite shortly. I don't really want to call it a day as I've been using it for years and despite what people here will have you believe, there's nothing to touch it but I can't carry on paying for something that doesn't work properly. Finding an alternative will be difficult.

Well, that didn't go very well.
I reset the preferences on exit and the graphics card options worked the next time that I opened it but then it went back to the greyed out position with subsequent openings.
I've also uninstalled and reinstalled PS several times. That also made no difference.
It looks as if I'm stuck with using an older version, which does work, yet again.
I'm going to seriously consider my options, I think.
Photoshop has failed me a few times with recent, so-called, upgrades and my subscription is up for renewal quite shortly.
I don't really want to call it a day as I've been using it for years and despite what people here will have you believe, there's nothing to touch it but I can't carry on paying for something that doesn't work properly.

Finding an alternative will be difficult.

Funnily enough i had a similar problem after the last update. Some of the features in PS didn't work. I checked the prefs in PS and the graphics card settings were greyed out. Closed PS then opened it again and all was ok. One other thing to try is to sign out of Adobe and sign back in again. Good luck

Funnily enough i had a similar problem after the last update. Some of the features in PS didn't work. I checked the prefs in PS and the graphics card settings were greyed out.
Closed PS then opened it again and all was ok.
One other thing to try is to sign out of Adobe and sign back in again.

Good luck

[quote] One other thing to try is to sign out of Adobe and sign back in again. Good luck[/quote] Thank Saussge. Tried that too. I've opened a similar thread over at DPReview and someone there's got the same problem but they're using a much more impresive graphics card than I am and they can't find a way around the issue either.

Quote:
One other thing to try is to sign out of Adobe and sign back in again.

Good luck

Thank Saussge.

Tried that too.

I've opened a similar thread over at DPReview and someone there's got the same problem but they're using a much more impresive graphics card than I am and they can't find a way around the issue either.

My graphics card in my main PC is in the process of failing. Thought it would be simple to get a replacement, but they're like hens teeth at the minute. Fingers crossed you can get it working.

My graphics card in my main PC is in the process of failing. Thought it would be simple to get a replacement, but they're like hens teeth at the minute. Fingers crossed you can get it working.

Another one's appeared on DPR with the same problem and a more powerful card than mine. We're all using some version of Nvidia cards so it looks as if it's going to be a driver issue. Thing is, my Adobe subscription expires in a few weeks time and unless this is fixed by then, I'll be on my way.

Another one's appeared on DPR with the same problem and a more powerful card than mine.
We're all using some version of Nvidia cards so it looks as if it's going to be a driver issue.
Thing is, my Adobe subscription expires in a few weeks time and unless this is fixed by then, I'll be on my way.

Have you tried unticking the 'Use Graphics Processor' option and see how that goes. I believe that somewhere in the forest of Adobe help there is a list of Graphics processors that are OK. You could spend a week looking for that!:P

Have you tried unticking the 'Use Graphics Processor' option and see how that goes. I believe that somewhere in the forest of Adobe help there is a list of Graphics processors that are OK. You could spend a week looking for that!

So, as you are likely using the Adobe suite in a personal / private type workflow the loss of ability to use the GPU will probably have such minimal impact on speed you won't notice. If a process takes a few seconds longer to complete because of this does it matter? Unless you doing seriously large edits with a lot of complexity you probably won't notice. Sipping on a cup of tea and reflecting upon what you are trying to do with the image will be more productive. This is not stopping you doing what you want to do, just slowing the process by a tad. Is that really so catastrophic?

So, as you are likely using the Adobe suite in a personal / private type workflow the loss of ability to use the GPU will probably have such minimal impact on speed you won't notice. If a process takes a few seconds longer to complete because of this does it matter? Unless you doing seriously large edits with a lot of complexity you probably won't notice. Sipping on a cup of tea and reflecting upon what you are trying to do with the image will be more productive. This is not stopping you doing what you want to do, just slowing the process by a tad. Is that really so catastrophic?

[quote][i]Have you tried unticking the 'Use Graphics Processor' option and see how that goes.[/i][/quote] That's the same as it being greyed out. Everything still works but at a snail's pace. [i]Anyway, I've had enough. I thought on it last evening and I've cancelled my subscription.[/i] I looked and it was to expire in a week's time so I had to make a decision. Adobe didn't waste any time. The "cancel" button was still warm when my log in stopped working and Photoshop no longer opened. I haven't used Lightroom for ages; I migrated to Capture One a few years ago which rendered Lightroom redundant at a stroke. I've never used Bridge, in fact I had to instal it to be able to try Abobe's new "super resolution" feature, which just left Photoshop and my website which still exists although I can no longer access it to change anything! Presumably, it will disappear in due course. Adobe have charged me a couple of quid for the pleasure but had I not done it now and let it run past its time, I'd have been stuck with it for another year. I've still got a fully functioning (the last time I looked) copy of CS6 so I'll probably reinstal that for the time being. There's also a chance that I'll be able to access current Photoshop via my old job; they did offer it when I left but I turned it down as I had my own subscription.

Quote:Have you tried unticking the 'Use Graphics Processor' option and see how that goes.

That's the same as it being greyed out.
Everything still works but at a snail's pace.

Anyway, I've had enough. I thought on it last evening and I've cancelled my subscription.

I looked and it was to expire in a week's time so I had to make a decision.
Adobe didn't waste any time. The "cancel" button was still warm when my log in stopped working and Photoshop no longer opened.
I haven't used Lightroom for ages; I migrated to Capture One a few years ago which rendered Lightroom redundant at a stroke.
I've never used Bridge, in fact I had to instal it to be able to try Abobe's new "super resolution" feature, which just left Photoshop and my website which still exists although I can no longer access it to change anything! Presumably, it will disappear in due course.
Adobe have charged me a couple of quid for the pleasure but had I not done it now and let it run past its time, I'd have been stuck with it for another year.
I've still got a fully functioning (the last time I looked) copy of CS6 so I'll probably reinstal that for the time being.
There's also a chance that I'll be able to access current Photoshop via my old job; they did offer it when I left but I turned it down as I had my own subscription.

[quote]So, as you are likely using the Adobe suite in a personal / private type workflow the loss of ability to use the GPU will probably have such minimal impact on speed you won't notice. If a process takes a few seconds longer to complete because of this does it matter? Unless you doing seriously large edits with a lot of complexity you probably won't notice. Sipping on a cup of tea and reflecting upon what you are trying to do with the image will be more productive. This is not stopping you doing what you want to do, just slowing the process by a tad. Is that really so catastrophic?[/quote] Catastrophic? No, of course not but the loss of the Gpu does make a difference and it's quite noticeable. If the Gpu was as unnecessary as you imply, why would anyone bother installing one in the first place? As for it [i]"not stopping me doing what I want to do;" [/i]that's precisely what it's doing. I want it to work properly and it's not. The really silly thing about all of this is that everything was working properly until Adobe "improved" things. This isn't the first time it's happened.

Quote:So, as you are likely using the Adobe suite in a personal / private type workflow the loss of ability to use the GPU will probably have such minimal impact on speed you won't notice. If a process takes a few seconds longer to complete because of this does it matter? Unless you doing seriously large edits with a lot of complexity you probably won't notice. Sipping on a cup of tea and reflecting upon what you are trying to do with the image will be more productive. This is not stopping you doing what you want to do, just slowing the process by a tad. Is that really so catastrophic?

Catastrophic?
No, of course not but the loss of the Gpu does make a difference and it's quite noticeable.
If the Gpu was as unnecessary as you imply, why would anyone bother installing one in the first place?
As for it "not stopping me doing what I want to do;" that's precisely what it's doing. I want it to work properly and it's not.
The really silly thing about all of this is that everything was working properly until Adobe "improved" things.
This isn't the first time it's happened.

Until I saw this link, I had not realised that there had been an upgrade. It was clear this morning that LR had upgraded and I have since established that PS also up graded to 22.3. It is obviously of no help to you but my settings are all the same as they were and both LR and PS are still using my NVIDIA graphics card. What I had noticed, that after the previous LR upgrade, it takes over 5 mins until I can use it. The Task Manager indicates that over this period it was using very high CPU power in fact 100% a lot of the time and until that drops to a normal level, I could not use LR. Anyway this latest upgrade seems to have fixed this and LR now takes less than 60 seconds before I can use it. I cannot manage without LR but I do get annoyed that Adobe ask me to login too often. It was OK when it was 2 -3 times a year but seems to be much more often now. It says I could make this much easier if I downloaded an App to my Apple or Android. Well that is not much use for a W10 PC. Dave

Until I saw this link, I had not realised that there had been an upgrade. It was clear this morning that LR had upgraded and I have since established that PS also up graded to 22.3. It is obviously of no help to you but my settings are all the same as they were and both LR and PS are still using my NVIDIA graphics card.

What I had noticed, that after the previous LR upgrade, it takes over 5 mins until I can use it. The Task Manager indicates that over this period it was using very high CPU power in fact 100% a lot of the time and until that drops to a normal level, I could not use LR. Anyway this latest upgrade seems to have fixed this and LR now takes less than 60 seconds before I can use it.

I cannot manage without LR but I do get annoyed that Adobe ask me to login too often. It was OK when it was 2 -3 times a year but seems to be much more often now. It says I could make this much easier if I downloaded an App to my Apple or Android. Well that is not much use for a W10 PC.

Dave

Update . . . Adobe have, for some reason now decided that I [i]can[/i] log in which has allowed me to delete my website but the graphics card is still greyed out in V22.3. So I'm going to use V22.2, which still works as it's supposed to until the 24th. when my subscription ends and then . . . ?

Update . . .

Adobe have, for some reason now decided that I can log in which has allowed me to delete my website but the graphics card is still greyed out in V22.3.

So I'm going to use V22.2, which still works as it's supposed to until the 24th. when my subscription ends and then . . . ?