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Slow connection to EPZ?

brian1208 Plus
12 11.0k 12 United Kingdom
23 Feb 2011 11:36AM
I haven't seen anyone else report this but wondered if anyone else was having problems making the connection to EPZ?

Once I'm in its fairly fast but is taking around 30 secs+ to make the initial link.

I'm not having problems with any other website.

Win 7 64 bit with IE8 via Virgin 20mb broadband

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Carabosse Plus
13 40.0k 269 England
23 Feb 2011 11:42AM
Login does seem to be very slow.
MrGoatsmilk 7 1.5k England
23 Feb 2011 12:25PM
No problems here, login was couple of seconds at most. Site is running fast for me via BT Infinity
JackAllTog Plus
7 4.3k 58 United Kingdom
23 Feb 2011 12:33PM
Its been Good and not so good, but never 30secs - maybe 5 secs for me once or twice in the last few days.
Long initial lookups can be DNS issues, but local to you or Virgin - i don't know.
it can also be AV tools validating the link is good etc.
cats_123 Plus
12 4.5k 26 Northern Ireland
23 Feb 2011 12:48PM
I have that problem too (with BT Broadband)..once first connection is made everything then speeds up Smile
fraser 12 631 14 Scotland
23 Feb 2011 12:54PM
I access the site from my office at lunchtime and occasionally when I need a break. The internet speed to my office is disgracefully slow (I say disgracefully because it is located in a modern business park in an area sold as a high technology hub) so there is some excuse but EPZ is by far the slowest of the sites that I visit, particularly when I want a look at the gallery. So much so that I have been visiting fewer and fewer times of late (since the introduction of the v5 gallery). Apparently BT have no plans to introduce their superfast internet system here, so I'm not holding my breath.
It takes ages using Safari or Firefox or Chrome.
Boyd 12 11.2k 11 Wales
23 Feb 2011 12:59PM

Quote:..once first connection is made everything then speeds up
That's what I find too - could it be the automatic logging in?
Takes a long time to log in + up-load a photo.
23 Feb 2011 1:01PM
For us to locate any problems on our end we really are going to need more information. Ideally, what stage of your connection to the site is slow initially? Is it the looking up, connecting to or downloading? In the bottom left corner of your browser should tell you.

Also, it's best if you submit a report and ideally with a tracert at the time the problem is occuring.
"In the bottom left corner of your browser should tell you." What do you mean?

What is a "tracert"? How to get one?
23 Feb 2011 1:16PM

Quote:"In the bottom left corner of your browser should tell you." What do you mean?

Like this:

Quote:What is a "tracert"? How to get one?

A tracert (short for traceroute), shows us the path of your connection from your computer to ephotozine. It allows to see if there is a problem somewhere along the network, which would be an issue that might need sorting with your ISP.

Here is how to do one: http://support.verio.com/documents/view_article.cfm?doc_id=3743

Just some of the stuff we like to rule out first.
Carabosse Plus
13 40.0k 269 England
23 Feb 2011 1:20PM

Quote:What is a "tracert"? How to get one?

I believe they sell tracerts at Tescos these days. Smile

Or it may be something like this . Wink
OK. Thanks. I'll have a look later on and make a report with info from tracert.
I have no problem with any other sites (photographic or not)

Got this message while trying to look at the forum:
The connection has timed out
The server at www.ephotozine.com is taking too long to respond.

* The site could be temporarily unavailable or too busy. Try again in a few

* If you are unable to load any pages, check your computer's network

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
23 Feb 2011 1:26PM
Yes, a Tracert in these cases would be very handy. The problem is that you need to run a tracert right at the moment of the problem otherwise it may not show the problem that is occurring.

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