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Unable to connect - site too slow ...etc.


User_Removed 17 17.9k 8 Norway
3 Oct 2010 8:41PM
I'll check Chris.
User_Removed 17 17.9k 8 Norway
3 Oct 2010 8:43PM
At the moment -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>tracert view.atdmt.com

Tracing route to view.atdmt.com [65.242.27.31]
over a maximum of 30 hops:

1 93 ms 99 ms 100 ms api.home [192.168.1.254]
2 14 ms 15 ms 13 ms esr2.miltonkeynes3.broadband.bt.net [217.47.74.1
41]
3 15 ms 13 ms 14 ms 217.47.74.77
4 19 ms 17 ms 16 ms 213.1.69.30
5 17 ms 18 ms 17 ms 213.120.182.58
6 17 ms 17 ms 17 ms 217.41.222.50
7 18 ms 17 ms 17 ms 217.41.222.182
8 18 ms 17 ms 18 ms acc2-10GigE-0-7-0-4.bm.21cn-ipp.bt.net [109.159.
248.198]
9 22 ms 21 ms 21 ms core2-te0-15-0-0.ealing.ukcore.bt.net [109.159.2
48.157]
10 21 ms 21 ms 24 ms transit2-xe1-1-0.ealing.ukcore.bt.net [62.6.200.
142]
11 20 ms 21 ms 21 ms t2c2-ge14-0-0.uk-eal.eu.bt.net [166.49.168.57]
12 21 ms 22 ms 21 ms so-6-0-2.edge1.London2.Level3.net [212.113.11.25
3]
13 34 ms 35 ms 35 ms ae-32-56.ebr2.London2.Level3.net [4.68.117.190]

14 21 ms 21 ms 22 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
15 22 ms 23 ms 23 ms ae-100-100.ebr2.London1.Level3.net [4.69.141.166
]
16 91 ms 91 ms 91 ms ae-44-44.ebr1.NewYork1.Level3.net [4.69.137.78]

17 91 ms 92 ms 90 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
18 93 ms 92 ms 90 ms ae-1-51.edge2.NewYork2.Level3.net [4.69.138.195]

19 171 ms 171 ms 184 ms mci-level3-xe.newyork2.Level3.net [4.68.110.106]

20 171 ms 172 ms 277 ms 0.ae2.XL4.NYC4.ALTER.NET [152.63.3.117]
21 96 ms 96 ms 97 ms 0.so-6-0-0.XL2.DCA8.ALTER.NET [152.63.41.130]
22 97 ms 96 ms 97 ms 152.63.39.110
23 99 ms 97 ms 98 ms 206.112.176.62
24 97 ms 97 ms 99 ms 206.112.182.141
25 99 ms 98 ms 97 ms 65.242.27.31

Trace complete.

C:\Documents and Settings\Administrator>^A
Alan_Coles 15 178 11 Wales
3 Oct 2010 9:36PM
I find the site is very slow on certain things...the forum and sending pm's...just sent a pm one liner and it took 15-20 seconds ??? Looking at images in the gallery seems ok atm.
Alan_Warriner 15 545 England
3 Oct 2010 11:42PM
My experience exactly, galleries etc fine, forums not

Apparently my ISP doesn't like the forums Smile Wink
Carabosse 18 41.5k 270 England
3 Oct 2010 11:45PM
Damn ISPs, eh? They allow us to enjoy every other site on the internet except the EPZ forum and PMs! Lol! Grin

I shall complain to the authorities! Wink
davidburleson 14 3.0k 3 United Kingdom
4 Oct 2010 9:20AM
Hi Everyone,

Just want to say thank you to everyone who has provided traceroutes and information about their connection issues. So far I believe it is some routing issues to our server, however I am checking with our server admin to confirm and see if there is anything on our end that we might be able to do to resolve the issue.

David
MikeA 16 1.3k England
28 Nov 2010 6:00PM
All sorted ????
As soon as my E2 subscription expired the problem with site connection disappeared.
User_Removed 17 17.9k 8 Norway
28 Nov 2010 7:34PM
DO NOT BUY ANOTHER E2 SUBSCRIPTION MIKE!!!!!!!!

♫ ♪ Simples ♫ ♪

Wink Wink Wink
Pete 19 18.8k 97 England
28 Nov 2010 7:37PM
That's interesting feedback MikeA. I wonder if one of the extended features has been causing issues that the guys hadn't spotted. e2 do get a lot of unusual and quite complicated code stuff due to requests over the years. I'll alert the guys to that. Having said that, I'm e2 and speed isn't an issue for me from my home connection.
User_Removed 17 17.9k 8 Norway
28 Nov 2010 8:03PM
No... You miss the point Pete.

It's Mike's internet connection within the grand scheme of things internet-wise that - as it happens and has now been identified - is the root cause of EVERY members speed problem.

The answer is simple.

EPZ pay MikaA a retainer to NOT renew his e2 subscription - and we all benefit!!

♫ ♪ Simples ♪ ♫

Wink
snowjunkie 11 22 3 Scotland
28 Nov 2010 8:37PM
Uploading has been almost impossible for me tonight. Have now given up. The upload drags on forever then I get the "Site temporarily not available" message - just a single line and not even a managed error message. Admittedly this is the first time I've had this although the site is often slow for me. Normally I ignore the speed as my own ADSL service is poor - BT can't be bothered to sort it out.

Upload failure is new and annoying though. No doubt it's only me and only tonight and all the fault of my browser etc etc.

Just thought I'd mention it in case anyone else is sitting at home gnashing teeth.
rhousham 14 435 United Kingdom
29 Nov 2010 11:00AM
Hi snowjunkie, may I ask the size of file you are trying to upload.
If you are on a slow connection or your filesize is too large then it will take a while and your browser/site will probably just give up over some time. Make sure that you have it as small as possible.
Here is some information about resizing your photos.
https://www.ephotozine.com/article/Resize-your-photos-for-the-web

Mike just to reply to you. I would guess that your ISP has resolved the problem. If there were sections of the site that were slow then it might have been something do with your account and the code, with it being just in general I would say your ISP has probably made a fix.
I would PM david again with your new tracert and see if we can see any differences.
Richard
snowjunkie 11 22 3 Scotland
29 Nov 2010 12:56PM

Quote:If you are on a slow connection or your filesize is too large then it will take a while and your browser/site will probably just give up over some time.


Thanks. I understand this. I've resized the images down and now it works. But....this behaviour is new. My ADSL speed, according to my firewall, hasn't changed significantly. So I suspect my being lazy and not reducing the file sizes for upload resulted in someone applying something at the server end. I had presumed you were using a PHP script to automatically reduce JPEG images to the maximum requisite size, but maybe not. Maybe I was being silently punished for my laziness? Nobody is going to admit that but it happens all the time in IT. Server admins are forever doing it. I should know.

Wink
MikeA 16 1.3k England
29 Nov 2010 2:00PM

Quote:Mike just to reply to you. I would guess that your ISP has resolved the problem. If there were sections of the site that were slow then it might have been something do with your account and the code, with it being just in general I would say your ISP has probably made a fix.
I would PM david again with your new tracert and see if we can see any differences.
Richard



You are a commercial site regardless of how you wish to be persevered, so my Guess which is no more informed than yours, is there that the problem is your end, so lets leave it at that shall we.
Jestertheclown 12 8.4k 253 England
29 Nov 2010 2:20PM

Quote:I would guess that your ISP has resolved the problem.

That hardly explains the ongoing unreliability that I, amongst others, suffer fairly freqently.
As Mike says, it's guesswork but I'm with him. The problems can't all be down to something we're doing wrong.

Jester.

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