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Unable to view RAW files

Mike_Smith Plus
10 490 1 United Kingdom
7 Nov 2013 9:25PM
I have just upgraded to a new camera the canon eos 70D, after trying to look at the raw files in my photoshop CS5 all i get is the following. [b]Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera RAW.

Can anyone tell me what i need to do to sort this out i would appreciate it

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gary_d 10 576 13 Wales
7 Nov 2013 9:34PM
Take a look on the adobe site and download the latest update which should contain the new camera if it is available for CS5.
Mike_Smith Plus
10 490 1 United Kingdom
7 Nov 2013 9:47PM
Thanks Gary i will check now
capto Plus
6 5.2k 8 United Kingdom
7 Nov 2013 10:24PM
Even CS6 will not read raw files from the 70D. I use the free Adobe DNG converter, then the converted files will open in camera raw.

tomcat 12 6.4k 15 United Kingdom
7 Nov 2013 10:27PM
Welcome to the world of rip off
bainsybike 8 328 United Kingdom
7 Nov 2013 10:52PM
Or you could use the software that came with the camera - Canon Digital Photo Professional - to open the RAW files. Then you can convert them to TIFF or jpeg.
sausage Plus
13 513 United Kingdom
8 Nov 2013 9:49AM
It's Adobe's way of making you upgrade their software.
mgoldman 9 5
8 Nov 2013 11:20AM
I think you also have to blame Canon for the small incremental tweaks that make things that you have useless in the future viz: batteries are never standard, RAW interfaces, Flash that cannot be used on full frame and APSC sensor cameras. And of course nothing from one brand works with another. In my first ever film camera, the Practika (??sp) body and Pentax lenses were interchangable. I guess the next logical progression is cameras that simply die after 10000 shots so you have to upgrade. Just call me BOF.
collywobles 14 4.0k 10 United Kingdom
8 Nov 2013 1:20PM
Most people do not realise that RAW files (unlike JPEG) are very often unique to specific cameras, and/ or manufactures.
JackAllTog Plus
9 5.0k 58 United Kingdom
8 Nov 2013 1:31PM
Microsoft also enables thumbnails etc to be viewed for some Raw formats - http://www.microsoft.com/en-us/download/details.aspx?id=26829
Although the 70D is not yet in the details list.
Dave_Canon 11 1.4k United Kingdom
8 Nov 2013 3:45PM

Quote:Welcome to the world of rip off

This is not entirely true.

If you bought a car but the following year a new type of fuel came out, you could not expect your car to cope without modification for which you would have to pay.

Adobe provided free updates for the current version of LR & PS as new cameras emerged but, once a new full release is issued, they no longer provide updates for the previous versions because it would be very costly and, if Adobe charged the few who wanted to update an old version for Raw only, I suggest the cost would be unattractive. Far better to update to a new version with new features as well as Raw updates for which, of course, you have to pay for. Those who develop software do have to be paid. You may wonder whether this is still all to convenient for Adobe and perhaps it is and perhaps they take advantage but surely Canon and Nikon are possibly partly to blame. Adobe tried to promote a standard Raw format DNG for many years but only a few small manufacturers took this up. Unless and until Canon and Nikon do so this is going nowhere but that cannot be the fault of Adobe. Even if Canon and Nikon had come to an agreement with Adobe on a universal open DNG format, I suspect that after a few years they would argue that it was no longer adequate and then move to DNG2. It is also not fair to say that Adobe force one to update as one can always use the DNG converter which may be another step in the workflow but it is still free.

I imagine an Adobe answer to this might now be join the CC Tongue
Paul Morgan 17 19.1k 6 England
8 Nov 2013 9:58PM

Quote:Most people do not realise that RAW files (unlike JPEG) are very often unique to specific cameras, and/ or manufactures

There both specific to a particular camera, jpeg included.
redsnappa 15 2.0k United Kingdom
8 Nov 2013 10:16PM

Quote:I imagine an Adobe answer to this might now be join the CC

I think many people will be avoiding signing up to Adobe CC until Adobe have resolved their recent security issues.
richmowil Plus
9 352 2 England
8 Nov 2013 10:27PM
sCS6 will read Raw files with Adobe Raw 8.2!! ( 8,2,0.94) The script states the 70d is compatible!! - Getting it may be a little more difficult!!
55jase 12 188 2 United Kingdom
7 Feb 2016 3:32PM
I have updated my camera to canon 70d and I cant use raw in cs5 I wondering if there a update on this as last post was 2013, cheers jase

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