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What's up, WhatsApp?


KingBee Plus
14 540 2 Scotland
9 Jul 2020 9:05AM
I've been trying to download WhatsApp Messenger to my android 'phone (from the Google Playstore) and when I hit "Install" I keep getting the message "Waiting for wifi.....", implying there's no wifi connection, and that I need to use my mobile data for the download which could incur a charge. There's nothing wrong with my wifi/phone connection.

I spoke to my service provider tech support and the 'technician' hadn't even heard of my 'phone (Lenovo a1010: OK, so it's old skool) so he was no use.

Anyone any thoughts?

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saltireblue Plus
10 10.9k 63 Norway
9 Jul 2020 9:14AM
Minimum requirements for WhatsApp is Android OS 4.0.3 - has your phone that version or later?
KingBee Plus
14 540 2 Scotland
9 Jul 2020 9:27AM
Thanks Malc. Just checked - it's 5.1.
GPTek 14 459 1 England
9 Jul 2020 10:28AM
Can't understand the problem if you have wifi connection but it may just be worth checking the settings in the Play Store. Go to Play Store > Menu > Settings > App download preference and select Over Any Network

Or perhaps restart the phone.... Wink

HTH Geoff
KingBee Plus
14 540 2 Scotland
9 Jul 2020 11:39AM
Didn't try that Geoff, because for some inexplicable reason the app has now been installed on the Nth try. All seems to be OK, but of course I've still to try it.....

Thanks again to you and Malc for replying to my post.

Bob
pablophotographer 9 1.6k 380
9 Jul 2020 2:18PM
End good, all good.
KingBee Plus
14 540 2 Scotland
9 Jul 2020 3:01PM
Yup, and the app is working fine. Thanks again.

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